![]() Take note that the reset will erase your phone data so make sure to create a backup copy first. In case the issue still occurs in Safe Mode then you should consider doing a factory reset. Find out what app this is and uninstall it. Start the phone in Safe Mode and if the issue does not occur in this mode then it is likely caused by an app you downloaded. Solution: Just like the issue which we have addressed above the first thing that you will need to do in this case is to check if an app you installed is causing the problem. ![]() I am really desperate, because, although it´s under warranty, I don’t want to factory reset and lose all my data…Looking forward to your response, have a nice day It is very strange, because there is a blue frame around the text on the screen that circulates over the text plus every time it jumps on the text, it makes a beep, like it wanted to read the text or something. The problem is that even if I hard restart it, it doesn’t get better. My phone screen doesn’t respond to touch but the keys are functioning. Recently I´m going through very strange issue. Problem: I saw your article about having problems with Galaxy Note 8 screen. If the display is found to be defective then it will need to be replaced in order for the lines to disappear. You need to have this checked at a service center. If the above steps fails to fix the problem then this is most likely caused by a faulty display assembly. This way you can check if the problem is caused by a software glitch. In case the issue still occurs even in Safe Mode then I suggest that you backup your phone data then do a factory reset. If the lines don’t appear in this mode then the problem could be caused by one of the apps you downloaded. In this mode only the pre-installed apps are allowed to run. To do this just start the phone in Safe Mode. Solution: The first thing that you will need to do in this case is to check if the problem is caused by an app you downloaded. It resembles a heart rate monitor they are thinner at the top than at the bottom. No drop just woke up and it was like this. It has multi colored lines coming from bottom to mid way up the screen. Problem: At the bottom of my note 8 all original hardware. If you would like to browse the previous parts in this series then check out this link. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. ![]() If you own a Samsung Galaxy Note 8 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 8 has lines on screen issue and other related problems. Although this is a solid performing phone there are instances when certain issues can occur. The phone uses a Snapdragon 835 / Exynos 8895 processor combined with 6GB of RAM allowing the device to handle any app smoothly. Its large 6.3 inch Super AMOLED display not only works with touch input but with a stylus called an S Pen as well. The #Samsung #Galaxy #Note8 is one of the best large screen devices available in the market today.
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